ArcelorMittal's Success Story
How ArcelorMittal uses Tervene for World Class Manufacturing initiatives
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INITIAL GOALS
ArcelorMittal partners with Tervene to empower workers and managers
ArcelorMittal sought to reduce firefighting, improve consistency across departments, and eliminate manual handovers. The need for standardized meetings, centralized action tracking, and digital inspection routines was clear.
ArcelorMittal leveraged Tervene to transition from paper-based routines and reactive management to a structured Daily Management System. By digitizing inspections, standardizing shift handovers, and improving follow-up on actions, ArcelorMittal gained better visibility and accountability across teams. The result: stronger safety, environmental compliance, and cross-functional collaboration.
Being able to integrate KPIs from Power BI directly into our DMS routines changed everything. Before, we had to juggle multiple systems just to get a clear picture of performance. Now, everything is visible in one place, in real time.
Pascal Audet - Senior Coordinator
With Tervene, ArcelorMittal:
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Standardized daily meetings (DMS/DMM) and shift transfer routines
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Replaced scattered paper checklists with digital inspection forms
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Improved action tracking and follow-up from inspections and meetings
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Structured shift handovers with a clear agenda (H&S, Production, Electrical, Mechanical)
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Ensured consistent pre-use equipment inspections and CIL (cranes, trucks, forklifts, etc.)
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Increased visibility on form completion rates and raised actions via dashboards
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Reinforced team collaboration across Coordinators, Quality, Maintenance, and HR
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Ensured discipline toward its World Class Manufacturing program.
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Daniel Boudreau - Coordinator
With Tervene, I created a KPI widget that gives us the visibility we need to troubleshoot whenever an issue comes up. Instead of searching across different tools or waiting until problems escalate, we can identify the root cause right away and take action faster.
ArcelorMittal's Achievement
Tervene’s added value
88%
of actions items are escalated to meetings
2500+
Layered Process Audits completed each month
3000+
actions completed each month
Pascal Audet - Senior Coordinator
Before Tervene, our floor tours were all done on paper, and honestly, it just wasn’t effective. We couldn’t track issues properly, and information got lost along the way. With Tervene, we’ve completely eliminated that problem and can finally follow up in a structured way.
Get a demo to learn how ArcelorMittal uses Tervene's software
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WHAT IS TERVENE ?
The #1 software for frontline managers and operational leaders
Tervene's platform empowers managers and supervisors to standardize their management processes and meet operational performance targets across teams, shifts, and sites.
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I no longer get surprised by unforeseen issues. With Tervene, I know if my shop is in control and where to focus. Tervene is the best tool to deploy you Daily Management System.
Eric Bouchard
General Manager
Our supervisors needed to manage lots of different issues at a time. We needed a solution that would structure the flow of information and our Gemba Walk program.
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Michel Bussey
General Manager
Our biggest challenge was communication and tracking meeting actions. Tervene supports our operations, and the visual dashboards have improved our follow-ups.
Eliane
Process Lead
Tervene provides the structure to keep us on track with follow-ups, making it easy to organize and access information. The dashboard enables quick action when issues arise.
Daniel Boudreau
Coordinator