Kruger Crabtree's Success Story
How Kruger Empowers Frontline Teams and Managers with Tervene's Software
INITIAL GOALS
Kruger partners with Tervene to empower workers and managers
Kruger deployed Tervene to support its Operational Excellence Program and the development of High-Performance Teams on the shop floor. Through structured routines, digitized forms, and clear escalation levels, Tervene helps Kruger reinforce equipment reliability, defect elimination, and cross-functional collaboration—all while strengthening safety, quality, and team engagement.
Olivier Proulx - Reliability Technician
We needed a tool to ensure daily communication on various levels: operation, maintenance, supervision, reliability, superintendence, top management […] a tool to support our operations
How Kruger's Plant uses Tervene
Digitalizing daily management and standardizing collaboration
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Streamline defect handling processes for operators -
Facilitate collaboration between functional teams and experts
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Digitized CILs, Checklists, and EHS Audits
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Structured daily meetings and escalation (Tier 1, Tier 2, Tier 3)
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Standardize information sharing between shift handovers
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Efficient task management and action tracking
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Eliane Fortin - Process Lead
Tervene boosted our productivity, employee morale, and overall organization. We're currently rolling it out across all strategic objectives like safety, quality, cost, delivery, and more.
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Kruger's Achievement
Empowering teams to support Kruger’s operational excellence program
24%
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340
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3x
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Olivier Proulx - Reliability Technician
Tervene helps justify where our teams should focus their forces on improving operations continuously. It helps identify gaps from the factory floor, categorize them and assign the right resources.
Get a demo to learn how Kruger uses Tervene's software
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Book a 25-minute intro meeting
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Learn how Kruger uses Tervene
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Get a personalized walkthrough of our software
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Have your questions answered by an industry expert
WHAT IS TERVENE ?
The #1 software for frontline managers and operational leaders
Tervene's platform empowers managers and supervisors to standardize their management processes and meet operational performance targets across teams, shifts, and sites.
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Our supervisors needed to manage lots of different issues at a time. We needed a solution that would structure the flow of information and our Gemba Walk program.
Nathan Jonhston
CEO at HyperLinks
Our supervisors needed to manage lots of different issues at a time. We needed a solution that would structure the flow of information and our Gemba Walk program.
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Michel Bussey
General Manager
Our biggest challenge was communication and tracking meeting actions. Tervene supports our operations, and the visual dashboards have improved our follow-ups.
Eliane
Process Lead
Tervene provides the structure to keep us on track with follow-ups, making it easy to organize and access information. The dashboard enables quick action when issues arise.
Daniel Boudreau
Coordinator